We are proud to offer shipping services within Europe. Nothing means more to us than providing our customers with great value and service. We will continue to grow to meet the needs of all our customers and improve service delivery beyond all expectations.
HOW DO YOU SHIP PACKAGES?
At the moment we have warehouse in Netherlands and we ship products from closest warehouse to customer’s address. Packages will be shipped by PostNL, DPD and DHL depending on the weight or size of the product and the location of the warehouse.
DO YOU SHIP EUROPE?
Yes. We offer free shipping over €50 on all orders within Europe. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
HOW LONG DOES SHIPPING TAKE?
Netherlands and Belgium: 1-2
(Business days)
*
Other countries in Europe: 8-10 (Business days)
*
When the items are not in stock in the warehouse in the Netherlands, delivery time will be between 8-10
(Business days)*
SHIPPING RATES
over €50 FREE shipping
under €50 shipping cost €4.99
*This include our 1-3 business day processing time
If your country is not on the list, please contact us.
DO YOU PROVIDE TRACKING INFORMATION?
Yes, you will receive an email once your order ships that contains your tracking information, but sometimes due to free shipping tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 1-3 business days for the tracking information to update on the system.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages.
If you have any other questions, please contact us and we will do our best to help you.
